SBLI’s Response to COVID-19

04-17-2020

SBLI continues to closely monitor the COVID-19 pandemic and its impact on their business. Please note the following temporary changes effective April 17, 2020:


Underwriting Operations Update


Temporary Age Adjustments for Life Insurance Applications

  • For cases aged 59 or younger:

            > Table 6 or better, SBLI is continuing to accept applications. 
            > Table 7 or higher, SBLI is postponing applications until further notice. 

  • For cases aged 60 or older:

            > Table 2 (150%) or better, SBLI is continuing to accept applications.
            > Table 3 or higher, SBLI is postponing applications until further notice.

Key Reminders

  • A statement of health will be required on all cases going forward on policy delivery and must be signed and returned. Please note, their e-Policy delivery system enables the policyholder to accept, sign and pay for the policy online, as well as fulfill any state delivery requirements without any human contact.
  • SBLI has temporarily suspended binding coverage with a Conditional Receipt and for the State of Kansas only, the Temporary Insurance Agreement. 

Vendor Information


Medical Records

SBLI is continuing to receive medical records daily from their medical retrieval vendors and are monitoring various processing metrics and any facility closures. SBLI may also try to obtain Digital Health Portal information from Human API if necessary. If SBLI is unable to obtain records, we will review submitted applications on a case-by-case basis.

Important Note: This builds upon SBLI's prior updates. Click 3/26/2020 or 4/06/2020 to view these.

Please give us a call at 1.800.792.6795 if you have any quesitons about these updates.