Jessica Thomas Earns Her NAILBA Certified Case Manager Credential!


Congratulations to our New Business manager, Jessica Thomas, for earning her NAILBA Certified Case Manager credential! Jessica has been with BUA for over 20 years, and this credential adds even more value to her knowledge and experience.

Last year, the National Association of Independent Life Brokerage Agencies (NAILBA) announced a groundbreaking new certification program for life insurance case managers.  The first of its kind, this program was built to enhance an increasingly automated and more complex business function. Client applications have begun to require more involvement from case managers in recent years, and the current pandemic environment makes the case manager's role even more critical.

You can be confident that your cases are in good hands.  BUA's other case managers are working to earn this credential as well so we can continue to provide exceptional service.