Pacific Life - Online Health History Available for PL Promise Products


Beginning September 13, 2021, Pacific Life Insurance Company is pleased to announce that the AboutMe Online Health History questionnaire has been added to PL Swift Sailing Accelerated underwriting, PL Smooth Sailing Fluidless underwriting, and Full Underwriting programs for PL Promise life insurance products. The Online Health History questionnaire is a simpler way for your clients to complete their health history by offering another alternative to the current tele-interview process.

AboutMe Online Health History


  • Up to $2 million amount of coverage for ages 18-60
  • Electronic ticket, no paper application (initial phase)
  • Requires a unique email address for each insured

How It Works

  • Submit electronic ticket
  • Link to questionnaire emailed to client within minutes—includes link to “What Happens Next” guide (#15-50908) to help clients prepare for questionnaire
  • Complete at own convenience (estimated time to complete is 20-30 minutes)
  • Reminder emails sent to clients to complete questionnaire
  • Sign electronically
  • Provides option to schedule paramedical examination at the end of questionnaire (if required)
  • Direct line to phone support
  • Tele-interview automatically scheduled if online health history questionaire is not completed to keep the application moving forward

PL Swift Sailing and PL Smooth Sailing

Pacific Life's goal is to continue to look for more ways to innovate and transform the underwriting experience. Clients ages 50-60 who don’t qualify for PL Swift Sailing accelerated underwriting will automatically be assessed for the PL Smooth Sailing fluidless underwriting process for a more seamless client experience.