Global Atlantic: Changes to New Business/Underwriting Guidelines

04-21-2020

Global Atlantic understands the need to provide flexibility in how new life applications are processed and underwritten in order to help you better serve your customers during this uncertain time.  These New Business accommodations are temporary and may be withdrawn by the company at any time. Non-resident solicitation (cross border) rules and time-of application requirements will continue to be strictly enforced.

UNDERWRITING REQUIREMENTS

 Global Atlantic Underwriting has several programs available to utilize a “no exam, lab-free” opportunity

  • Accelerated Underwriting “Fast Lane Program”
    • Ages 18-60 
    • Ages 18-50 up to $1 million
    • Ages 51-55 up to $500,000
    • Ages 56-60 up to $250,000
  • External Term Exchange Program, age 18-65, up to $1 million
  • Additional Insurance Program ages 18-65, up to $1 million

TEMPORARY UNDERWRITING GUIDELINE CHANGES SPECIFIC TO COVID-19

  • For applicants age 18-60, up to $2 million face amount, if the applicant lives in a location where a paramed exam and labs cannot be completed, please contact your Global Atlantic underwriter to discuss other potential methods for providing the required underwriting information - for example, through submission of a physical examination and labs completed by a personal physician within the prior 12 months.
  • Underwriting offers for any permanent resident or U.S. citizen who has traveled outside of the U.S. within the past 30 days or has future plans to travel outside the U.S. will be postponed.
  • Individuals who have been exposed to COVID-19 or tested positive for COVID-19 will be postponed for 30 days and will be reconsidered subject to satisfactory evidence showing they have fully recovered. Individuals who have recovered after hospitalization for treatment for COVID-19 will be postponed for 6 months after treatment and reconsidered subject to satisfactory evidence showing they have fully recovered.

COMPLETING AN APPLICATION AND SUBMISSION

  • Global Atlantic will accept electronic signatures on new business paperwork signed via DocuSign or other approved vendors. Signatures will still be required for 1035 exchanges and replacement forms due to exchanging carrier requirements.
  • In addition to electronic submissions, Global Atlantic will accept applications by fax and email.
  • Global Atlantic will also accept photographs of completed applications. Unclear pictures will be considered Not In Good Order (NIGO) and will require resubmission to finalize new business issuance.
  • If you are unable to meet with a client in-person to obtain their signed application, the application must be accompanied by a copy or photo of the applicant’s government-issued photo identification (e.g., driver’s license, state ID card, passport, etc.). If using Firelight, use the document upload feature to add this additional requirement.
  • If you are unable to meet with a client in-person, you must note this on the application Agent Report and describe in detail how you explained the product to the applicant.  A cover letter containing this information is strongly recommended.

POLICY DELIVERY REQUIREMENTS

  • There is no change to their 60-day delivery period. As usual, Global Atlantic will send you the issued policies for delivery to your clients and timely return of the policy delivery receipts.
  • Effective immediately, for all cases we will require a Good Health Statement at policy delivery attesting that there has been no change to the applicant’s health. If you are unable to complete delivery due to the COVID-19 pandemic, please contact us to determine if the policies can be mailed directly to the policy owner.

Please give us a call at 1-800-792-6795 if you have any questions about these updates.