Anthem continues to look for ways to provide support and financial relief to members during the COVI


Shelter-in-place orders across the country have caused significant disruption to traditional patterns of care. As a response to these challenges, Anthem is supporting customers by issuing premium credits to Fully Insured employer groups based on their April 2020 invoices.

The credits will appear on employers' August 2020 invoices (issued in July 2020):

  • 10% to 15% of the April premium for Anthem medical plans, depending on the state and segment
  • 50% of the April premium for Anthem dental plans

Ahem is working to avoid negative impact to broker commissions.

They are issuing credits to Fully Insured Large Groups, Small Groups, and National Accounts with Anthem medical and/or dental plans. Self-funded groups and Individual ACA plan members are not eligible for these credits.


Anthem estimated the credits for each market and segment based on COVID-19 impact, actual claims during the first few months of the year, and anticipated claims for the remainder of the year.

We hope the credits will provide some financial relief, contribute to employers' financial wellness, and demonstrate how highly Anthem values their business.

If you have questions about your clients' premium credits, contact your BUA representative.